Urban Upbound’s certified financial counselors provide low-to-moderate income individuals and families with a suite of financial services geared toward achieving financial literacy, stability, and success.
As part of Urban Upbound’s overall strategy of tackling poverty, we provide one-on-one and group financial counseling services that educate residents about budgeting, saving, reducing debt, building their credit, starting a business, accessing public benefits, and acquiring assets. Financial literacy is integrated into our employment services and financial inclusion programs, as employment services participants receive financial counseling upon job placement and financial counseling clients are referred to the Urban Upbound Federal Credit Union for banking services. In one-on-one sessions and through workshops, financial counselors address strategies to reduce debt, repair credit, build assets, and access work supports such as food stamps, health benefits, Earned Income Tax Credit (EITC), and Earned Income Disregard (EID). Moreover, clients are referred to our Federal Credit Union for affordable savings accounts, microloans, and free NYCHA rent payment processing (avoiding $2-6 check casher fees).