Volunteer for Tax Prep

Thank you for your interest in volunteering with Urban Upbound’s Volunteer Income Tax Assistance Program! Here you will find all the necessary resources and steps to become a successful VITA volunteer.


1. Information.

Volunteers are the key to success of the VITA program. Last year, over 100 volunteers donated their time to assist members of the community. Close to 12,500 individuals and families utilized VITA and returned $20 million in refunds back to the community. With over 20 locations in Queens, the Bronx, Brooklyn and Manhattan, you can volunteer where it is most convenient for you. All sites vary in the time that they are open and we ask that you commit a minimum of 8 hours per week. No prior experience is necessary and training is free! There are many different ways to be involved as a VITA Volunteer. Below are helpful links to get you started:

VITA Volunteer Position Descriptions

Frequently Asked Questions: Volunteering with VITA


2. Register.

Are you ready to volunteer? Here you will find all the information you will need to complete your registration.

Click here to get started.


3. Training.

Becoming a VITA Volunteer can be intimidating, but don’t worry! We’ve developed a process to keep everything as straightforward as possible. Click here to learn more about our training methods and requirements.


4. Certification.

All VITA Volunteers are required to take the Volunteer Standards of Conduct Exam, regardless of their role in the VITA program. Once you feel comfortable with the tax preparation process, follow the link below to start the certification process.

How to get your VITA Volunteer Certification

Frequently Asked Questions: VITA Volunteer Certification


5. Volunteer.

Once you have completed your certification, you can start to volunteer!