
Urban Upbound’s free tax services provide a smart, trusted alternative for NYC families who are often forced to pay hundreds of dollars in fees to commercial tax preparers. By offering free, high-quality tax preparation, Urban Upbound helps qualified working families and individuals claim critical credits like the Earned Income Tax Credit (EITC)—an important lifeline during challenging economic times. These services allow clients to keep every dollar of their refund, increasing purchasing power and creating opportunities to build savings and long-term financial stability.
Our expert IRS-certified tax preparers provide in person, drop off, or virtual services for both individuals and businesses year-round, ensuring your returns include all eligible credits and deductions. We host record-keeping workshops and offer one-on-one consultations. Our offices are conveniently located in Queens, Brooklyn, Manhattan and The Bronx.
We also screen for public benefits such as SNAP (food stamps) and assist with enrollment.
Our services include in-person, drop-off, and virtual preparation. For virtual service, click here. In -person services are provided in Bronx, Brooklyn, Manhattan, and Queens. Our main office is located at 12-15 40th Avenue, Long Island City, NY 11101
Email us at vita@urbanupbound.org. Give us a call at 718-784-0877, (press 1 for English & 2 for Spanish) then press ext 7 to make an appointment.
Looking to build new skills and give back to the community? Join our team this tax season! For more information, email vita@urbanupbound.org.
No prior experience requires – we’ll train you from basics to advanced certification.
Just 3 days of training to get you started.
Flexible training dates available from November through January.
After completing training and advanced certification, you’ll have the opportunity to interview for a tax preparer position this upcoming tax season.
Start your journey this season and develop skills that can last a lifetime!